Terms of Service
Last updated: July 18, 2026
Please read these Terms of Service ("Terms") carefully before using the wizdough.com website and any products or services offered by Wizdough Inc. ("Wizdough").
Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
Eligibility
You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you meet this age requirement.
Accounts
When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.
Subscriptions
Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring basis ("Billing Cycle"). Billing cycles are set on a monthly or annual basis, depending on the subscription plan you select.
Free Trials
We may offer free trial periods for certain products. You may be required to enter billing information to start a free trial. If you do, you will not be charged until the free trial expires.
Cancellation
You may cancel your subscription at any time through your account settings or the Stripe billing portal. Cancellation takes effect at the end of the current billing period.
Refund Policy
All purchases and subscription payments are generally final. We do not offer refunds except where required by applicable law (including EU consumer withdrawal rights), or as expressly offered on the product page at the time of purchase. Subscription products include a 7-day free trial period, which serves as your evaluation period; if you cancel before the trial ends, you will not be charged. One-time software purchases include a 7-day money-back guarantee: contact us within 7 days of purchase for a full refund. See our Refund Policy for details.
Acceptable Use
You agree not to misuse the Service. Without limiting the foregoing, you may not: (a) share, resell, sublicense, or publicly distribute any software, indicator, strategy, or other paid content obtained through the Service, or share account credentials to give others access to it; (b) circumvent or attempt to circumvent any license check, download gate, trial limitation, or other access or security control; (c) use the Service in violation of applicable law, or to infringe the rights of Wizdough or any third party; (d) interfere with or disrupt the Service, including by scraping at scale, probing, or overloading our systems, or by submitting automated or fraudulent sign-ups, orders, or messages; or (e) misrepresent your identity or payment information. Use of the software products themselves is further governed by the Software License & Services Agreement.
Termination and Suspension
We may suspend or terminate your account or your access to all or part of the Service, with or without notice, if we reasonably believe that: (a) you have breached these Terms, the Software License & Services Agreement, or the Acceptable Use section above; (b) your account is subject to non-payment, a failed payment, a chargeback, or suspected payment fraud; (c) your use of the Service creates security, legal, or regulatory risk for Wizdough or others; or (d) termination is required by law. You may stop using the Service and close your account at any time. Termination does not relieve you of any payment obligations incurred before termination, and does not by itself entitle you to a refund except as provided in our Refund Policy or required by law. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and dispute resolution) survive.
Intellectual Property
The Service and its original content, features, and functionality are owned by Wizdough Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Disclaimer of Warranties
THE SERVICE, THE WEBSITE, AND ALL PRODUCTS, CONTENT, AND SERVICES MADE AVAILABLE THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WIZDOUGH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WIZDOUGH DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NOTHING IN THE SERVICE CONSTITUTES INVESTMENT, FINANCIAL, TAX, OR LEGAL ADVICE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU; IN THAT CASE THEY APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. Additional warranty disclaimers specific to the software products appear in the Software License & Services Agreement.
Limitation of Liability
In no event shall Wizdough Inc., its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. In no event shall our total liability exceed the amounts paid by you in the twelve (12) months preceding the claim.
Dispute Resolution; Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND WIZDOUGH TO RESOLVE MOST DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT, AND IT LIMITS THE WAYS YOU CAN SEEK RELIEF. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AS DESCRIBED BELOW.
Informal Dispute Resolution First
Before either you or Wizdough may commence arbitration (or a permitted court action other than a small-claims action), the party raising the dispute must first send the other party a written notice of the dispute ("Dispute Notice") and attempt in good faith to resolve it informally. Your Dispute Notice must be sent by email to info@wizdough.com and must include your name, the email address associated with your account, a description of the dispute, and the specific relief you seek. Wizdough will send any Dispute Notice to the email address associated with your account. If the dispute is not resolved within sixty (60) days after the Dispute Notice is received, either party may commence arbitration as set out below. Completion of this informal process is a condition precedent to initiating arbitration, and the applicable statute of limitations will be tolled while it is pending.
Agreement to Arbitrate
Except as provided in the "Exceptions" subsection below, you and Wizdough agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or any products purchased through the Service that cannot be resolved informally will be resolved by binding arbitration on an individual basis, administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect (available at www.adr.org), as modified by this section. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court will decide any dispute about the enforceability of the Class Action Waiver below. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
Arbitration Procedure, Location, and Fees
The arbitration will be conducted by a single arbitrator. Consistent with the AAA Consumer Arbitration Rules, any in-person hearing will take place in the county (or comparable locale) where you reside, or in another mutually agreed location; either party may elect, and the arbitrator may order, that the arbitration be conducted by telephone, videoconference, or on the basis of written submissions instead of an in-person hearing. Payment of AAA filing, administrative, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules, and Wizdough will pay those fees to the extent those rules require it to do so; if the arbitrator determines that your claim was filed for an improper purpose or is frivolous (under the standards of Federal Rule of Civil Procedure 11(b)), fee allocation will follow the AAA rules. The arbitrator will apply North Carolina law (and applicable federal law), may award the same individual relief that a court could award to the individual claimant, and will issue a reasoned written decision on request.
Exceptions: Small Claims and Injunctive Relief
Notwithstanding the foregoing: (a) either party may bring an individual action in small-claims court in a court of competent jurisdiction, if the claim qualifies for that court and proceeds only on an individual basis; and (b) Wizdough may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights or to stop unauthorized use, copying, or distribution of its software or Service, without first completing the informal dispute-resolution process or arbitration. Nothing in this section prevents either party from reporting a matter to a government agency.
Coordinated (Mass) Filings
If twenty-five (25) or more arbitration demands raising similar claims are filed against Wizdough by or with the assistance of the same or coordinated counsel or organizations, the parties agree that the AAA's rules and procedures for multiple or mass consumer case filings then in effect will apply, including staged or batched administration of the demands, and the applicable statutes of limitations will be tolled for demands awaiting their turn under that process.
30-Day Right to Opt Out
You may reject this arbitration agreement and the Class Action Waiver below. To opt out, email info@wizdough.com within thirty (30) days after you first accept these Terms (for example, by creating an account or making a purchase), with the subject line "Arbitration Opt-Out," stating your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. A timely opt-out means neither you nor Wizdough is bound by this Dispute Resolution section or the Class Action Waiver; all other provisions of these Terms continue to apply to you unchanged, and disputes will instead be resolved in the courts identified in the Governing Law section. Opting out has no effect on your access to the Service, pricing, or any other term.
Severability of This Section
If any portion of this Dispute Resolution section (other than the Class Action Waiver, which is addressed below) is found unenforceable, that portion will be severed and the remainder of this section will remain in effect.
Class Action Waiver; Jury Trial Waiver
Class Action Waiver. To the fullest extent permitted by law, you and Wizdough each agree that any proceeding — whether in arbitration or in court — will be conducted only on an individual basis and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding, and may award relief only in favor of the individual party seeking relief. If a court or arbitrator determines that this Class Action Waiver is unenforceable as to a particular claim or request for relief, then that claim or request (and only that one) must be severed from arbitration and brought in the courts identified in the Governing Law section; all other claims remain subject to individual arbitration.
Jury Trial Waiver. To the fullest extent permitted by law, you and Wizdough each waive the right to a trial by jury in any action or proceeding that is heard in court (including any claim exempted or opted out of arbitration).
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Subject to the Dispute Resolution section above, any dispute that is not subject to arbitration (including small-claims matters that are appealed or transferred, permitted equitable actions, claims by users who timely opt out of arbitration, and claims severed under the Class Action Waiver) shall be brought exclusively in the state or federal courts located in Wake County, North Carolina, and you and Wizdough consent to personal jurisdiction and venue there — except that nothing in this paragraph deprives you of the protections of mandatory consumer-protection laws, or of a small-claims venue, in the jurisdiction where you reside where those protections apply by law.
Modification of These Terms
We may update these Terms from time to time. When we do, we will post the revised Terms on this page and update the "Last updated" date above. For material changes, we will provide reasonable advance notice — for example, by email to the address associated with your account or by a prominent notice on the Service — before the changes take effect. Changes will not apply retroactively to disputes that arose before the change took effect. Your continued use of the Service after updated Terms take effect constitutes acceptance of the updated Terms; if you do not agree, you must stop using the Service. Material changes to the Dispute Resolution section will not apply to disputes for which either party has already provided a Dispute Notice, and any new arbitration terms will carry a fresh 30-day opt-out right.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remaining provisions will continue in full force and effect (except as expressly provided in the Class Action Waiver above).
Entire Agreement; Order of Precedence
These Terms, together with the Software License & Services Agreement, the Refund Policy, and the Privacy Policy, constitute the entire agreement between you and Wizdough regarding the Service and supersede all prior or contemporaneous understandings regarding the Service. If there is a conflict among these documents, the following order of precedence applies to the subject matter of the conflict: (a) the Software License & Services Agreement controls with respect to the license, use, and remedies for misuse of the software products (including its limitation-of-liability provisions for claims arising from the software); (b) the Refund Policy controls with respect to refunds, trials, and money-back guarantees; and (c) these Terms control all other matters, including use of the website and Service generally, and the limitation-of-liability cap in these Terms applies to claims not arising from the software products. The Dispute Resolution, Class Action Waiver, and Jury Trial Waiver provisions of these Terms apply to disputes arising under any of these documents unless the applicable document expressly states otherwise.
Contact Us
If you have questions about these Terms, please contact us at:
Wizdough Inc. 127 W Hargett St Ste 301, PMB 107 Raleigh, NC 27601 Email: info@wizdough.com